{"id":214,"date":"2016-02-16T08:24:09","date_gmt":"2016-02-16T08:24:09","guid":{"rendered":"https:\/\/www.myosh365.com\/?page_id=214"},"modified":"2016-04-06T12:15:37","modified_gmt":"2016-04-06T12:15:37","slug":"help","status":"publish","type":"page","link":"https:\/\/365help.myosh.com\/help\/","title":{"rendered":"help"},"content":{"rendered":"
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<\/span>What Internet bandwidth is required to operate myosh365<\/h3>\n

A minimum 2 Mbps and latencies of around 100-200 ms which is very low. \u00a0Most networks these days start at this. \u00a0If using anything lower than this, the site will still work but will just be very slow.<\/p>\n<\/div>\n <\/article>

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<\/span>My Dashboard data is not up-to-date.<\/h3>\n

The dashboard only updates with new records once per day overnight so newly created records will show up the following day.<\/p>\n<\/div>\n <\/article>

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<\/span>Can I add a Safety Consultant or Practitioner to my system?<\/h3>\n

invite a safety consultant (practitioner)<\/strong><\/span><\/p>\n

If you have a particular safety consultant who\u00a0works with you, you can invite your consultant to view and edit your account by inviting them as a user within your account. \u00a0This means that your safety consultant will always have access to your documents for support and safety advice. \u00a0Adding a safety consultant does not use up any of your purchased licenses, however the consultant must register an account with myosh as a consultant.<\/p>\n

Go to your setting button.<\/p>\n

\"setting<\/a><\/p>\n

 <\/p>\n

Click on Invite Safety Practitioner<\/p>\n

\"invite\"<\/a><\/p>\n

 <\/p>\n

You will then get an invite practitioner form. \u00a0Complete the details and submit.<\/p>\n

\"instruction<\/a><\/p>\n

 <\/p>\n<\/div>\n <\/article>

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<\/span>I can not add more Users to my Account.<\/h3>\n

Only account administrators can add new users to mysosh365. \u00a0 Please ensure you are an administrator before attempting to add new users. \u00a0 If you are the administrator please email 365support@myosh.com<\/p>\n<\/div>\n <\/article>

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<\/span>How do I print documents from myosh365?<\/h3>\n

You are able to print any form or document from myosh365.<\/p>\n

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  1. Click the export button<\/li>\n
  2. Choose the format you would like to receive your file in<\/li>\n
  3. Save to your computer and print normally from there<\/li>\n<\/ol>\n

    \"printing<\/a><\/p>\n<\/div>\n <\/article>

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    <\/span>What do I need to do to comply to OH&S regulations?<\/h3>\n

    The law basically requires that you show a commitment to Health and Safety Regulations and have a Safety Management Plan in place. \u00a0 \u00a0myosh365 offers you all the tools and resources to demonstrate this commitment as well as providing you with your Health and Safety Management\u00a0Plan.<\/p>\n

    myosh365 provides you with a basic Safety Management Plan, \u00a0allows you to log incidents and manage hazards. \u00a0 Additionally it offers you tools like Actions, Registers and Meetings to assist you in your compliance journey.<\/p>\n<\/div>\n <\/article>

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    <\/span>Do I need a user license for my Safety Consultant?<\/h3>\n

    No, adding a safety consultant does not use up any of your purchased licenses.<\/p>\n

     <\/p>\n<\/div>\n <\/article>

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    <\/span>How many Users can I add to my subscription\/account<\/h3>\n

    You may add as many as you like. \u00a0After the basic subscription you will be charged per additional user.<\/p>\n<\/div>\n <\/article>

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    <\/span>Why is there a red asterisk on some fields?<\/h3>\n

    If a field is marked with a red asterisk this is a compulsory field and the document may only be submitted once this field is complete.
    \n\"compulsory<\/a><\/p>\n<\/div>\n <\/article>

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    <\/span>Can I arrange and sort fields in modules?<\/h3>\n

    Yes, you can arrange the views and columns to suit your requirements.<\/p>\n

    Watch the video or see the step by step instructions below<\/p>\n