help

A minimum 2 Mbps and latencies of around 100-200 ms which is very low.  Most networks these days start at this.  If using anything lower than this, the site will still work but will just be very slow.

The dashboard only updates with new records once per day overnight so newly created records will show up the following day.

invite a safety consultant (practitioner)

If you have a particular safety consultant who works with you, you can invite your consultant to view and edit your account by inviting them as a user within your account.  This means that your safety consultant will always have access to your documents for support and safety advice.  Adding a safety consultant does not use up any of your purchased licenses, however the consultant must register an account with myosh as a consultant.

Go to your setting button.

Click on Invite Safety Practitioner

You will then get an invite practitioner form.  Complete the details and submit.

Only account administrators can add new users to mysosh365.   Please ensure you are an administrator before attempting to add new users.   If you are the administrator please email 365support@myosh.com

You are able to print any form or document from myosh365.

1. Click the export button
2. Choose the format you would like to receive your file in
3. Save to your computer and print normally from there

The law basically requires that you show a commitment to Health and Safety Regulations and have a Safety Management Plan in place.    myosh365 offers you all the tools and resources to demonstrate this commitment as well as providing you with your Health and Safety Management Plan.

myosh365 provides you with a basic Safety Management Plan,  allows you to log incidents and manage hazards.   Additionally it offers you tools like Actions, Registers and Meetings to assist you in your compliance journey.

No, adding a safety consultant does not use up any of your purchased licenses.

You may add as many as you like.  After the basic subscription you will be charged per additional user.

If a field is marked with a red asterisk this is a compulsory field and the document may only be submitted once this field is complete.

Yes, you can arrange the views and columns to suit your requirements.

Watch the video or see the step by step instructions below

1. Filtering columns
2. Arranging columns
3. Saving your view

filtering

You may filter any of the columns to drill down to the required information.  For example, if you would like to only see the high priority actions you can select to see only those that show high priority.

Make your selection for the information you wish to view.

The view will now only show high priority items.

You can further drill down by selecting more filters on columns. To see high priority items assigned to a particular team member filtering the accountable column too.  You may select any of the columns or all to filter at the same time.

arranging

You may arrange the order of the columns by dragging and dropping them in a different order.

Selected view is now re-arranged

saving your view

You may have a few template views that you will use on a regular basis.  You can save these views as templates so that you do not have to keep selecting these items individually.  For example you may wish to regularly view items that are open and overdue,   and only items that are of that status but high or medium priority.

Select the items you wish to filter, in this example it is open & overdue items and high & medium priority items

After you have selected the items you wish you include in your saved template view click on the save view button.

Label your template.

Your template will then be saved for you to use at a later date.

saving your view

You may have a few template views that you will use on a regular basis.  You can save these views as templates so that you do not have to keep selecting these items individually.  For example you may wish to regularly view items that are open and overdue,  and only items that are of that status but high or medium priority.

Select the items you wish to filter, in this example it is open & overdue items and high & medium priority items

After you have selected the items you wish you include in your saved template view click on the add view button.

Label your template.

Your template will then be saved for you to use at a later date.

moving columns

In myosh365 you also have the ability to move the columns into the order you wish you see them.

Simply click on the column you wish you move and drag and drop this into the order you wish to view them.

Column sizes can also be changed by dragging the column margin to where you want it.  Start this drag process in the grey title section.   Hang your mouse over the margin line until you see this symbol, then move the column to the size you wish.

myosh365 has a team of resources endeavouring to keep the most recent and up to date documents in the Public Library.

All Public Library documents have a Last Date Modified field.   This field gives you the last date that the document was modified by the original source of that document.

If you are in doubt you can follow the link under reference to ensure that this is the most recent version.  If for any reason you find that the document is not the most recent version, we will replace this within 24 hours for you so that it is ready for you to copy to your own library.  Please email 365support@myosh with the details of the document that is not up to date.

If you have forgotten your password, click ‘forgot password’ link on the login page and follow the instruction to reset your password.

If you have any problems resetting your password, ask your company administrator to reset your username or password by going to Administration > Users

If you are the Administrator and are having problems logging in please email 365support@myosh.com

Only the administrator can change or reset a password.   If you are a myosh365 user and not administrator please ask your administrator to reset your password.

As an Administrator of myosh365 you can set your user passwords following the steps below.

1. Click on the Administration section
2. Select the user you wish to change the password for
3. Click Reset password and confirm your submission

This will send the user a new password.

myosh365 has a session time-out of 8 hours which will apply even if you’re not idle.

There is also a 2 hour idle time-out on the system.

The client will lose connection to the server and then the page is refreshed you will be diverted back to the login page.

You may need to close your browser and reopen the login page.

If your activities are not showing any information, it may be that you have no activities outstanding or assigned to you. This page shows only those activities that are directly associated with you.

“ALARP” is short for “as low as reasonably practicable”.  This should be used when you are not able to completely eliminate the Hazard but have done all that you can do to minimise the impact of the Hazard should it trigger.

You may either download the myosh app from Google Play or the App Store.   NOTE:   please download app 5.0

myosh app on App Store

Google Play

Once you have downloaded the app,   place the URL below into the address section of the app

https://web.myosh.com/mobile/myosh365

Enter your username and password.

The username and password is the same as the one for the desktop version.

NOTE:

If you are a NECA client please use this address https://web.myosh.com/neca

If you are a CCIWA client please use this address https://web.myosh.com/cci

If you have a number appear next to a module, this means that you have a new record assigned to you or for your attention.

As seen here there are 2 Open Meetings and 2 Actions.  By hanging your mouse over the number you will get a view of the items as shown here with the meetings.

In the records you may find a SAVE, SIGN OFF and a SUBMIT button.

The Save button does not change the status of the record, while the Submit button progresses the record and changes the status of the record.

The sign off buton progresses the form to a closed status, where all actions and reviews are complete and no further action is required.

For example,  you may be logging an incident but have not finished.  You save the record, as you have to go out, and it is saved as a draft record until you return to complete it.

You complete the record and submit it as it is complete.  This then changes the record from draft to an open record submitted in incidents.

Save → draft

Submit → completed open record in incidents waiting on further action

Sign Off → closes record with no further action required

myosh365 has 2 roles within the subscription. The user roles have different access and abilities. See the table below to see a comparison of User vs Admin role.

“My Library” has been created to store clients personal documents such as SWMS, policies or any useful information they may wish to create. Documents may also be copied from the Public Library, easily using the “copy to my library” button, for easy reference.

All records can be exported from myosh365 using the export function. See support on “How to import and export” documents.

finding your SWMS template

You will find your SWMS template in the Public Library.  Arrange the views so your category shows Safety Manual and the type field shows Template

1 – go to Public Library

2 – Select Safety Manual

3 – Select Template

4 – you will then see options of SWMS Templates for you to use and edit for your own need

editing your template

Find your template

Click Edit

Edit the SWMS template as required

Save

myosh365 when being updated does not create downtime for users, however in some situations there may be possible disconnections. You may be disconnection from your account but you will be able to login again immediately and continue work.

Currently all updates and maintenance for myosh365 is scheduled to take place AWST 8pm -9pm.

You can find your Safety Manual in the public library.  Use the filters to sort the documents so you can easily find your manual.

1 – go to public library

2 – Filter your searches.   Filter Category into Safety Manual

3 – Filter type into Manual

Creating templates could save you a lot of time in the future.  myosh365 has supplied you with a few templates that will come in useful as you progress with your safety journey.

Set up SWMS and JSA’s that can be used over and over again for various contractor jobs.   Set up your manual so every staff member knows what is expected of them.

You can find these templates in the public library as shown below.

1 – go to Public Library

2 – select Templates in your filter under Type

You will find templates that you can chose from.   Copy these to “My Library, using the Copy button as shown below

This will then be available in “My Library”  for you to edit for you own requirements and circumstances.

If you encounter an error when trying to email a record from “My Library” ensure that the record is saved first and try send again.

If you email documents from “My Library”  to yourself or anyone else, these documents will be arrive in your inbox from  “myosh notifications”

The email will generally consist of 1 – 4 attachments depending on what is contained within the library document.

Attachments will be as follows:

1 – Will be an attachment named: My Library #0000xxx  – this will be the information contained in the library form

2 – Will be an attachment named according to what information is attached to that library information.   This this example displayed it is a PPE Fact Sheet.

Yes and No !

Images within the Library Document it’s self will not copy across into an emailed document.

Images from any attachments already contained in the library document will be included in the attachment still.

See example

1 – will include no images as this is an export of text from the form.

2 – was already an attachment within the library form so will remain unchanged.

Once you have downloaded the myosh app from Apple Store or Google Play, it will require you to add in a URL into the address section and then login.

URL:   https://web.myosh.com/mobile/myosh365

You may then login using your normal user name and password.

myosh365 mobile app does not offer the full functionality of the myosh365 desktop version. It is designed to offer you functionality that you may wish to use while not at your desk.

For example,  you can log incidents or hazards from your phone,  or complete an inspection from a mobile while yo are on the inspection moving from place to place.

Library for example is not available.

No,  myosh365 uses your email address as your unique identifier so only your email address can be used as your username.

Employees in myosh365 may be archived if they are no longer in use.

archive employee

If you have an employee you wish to archive, this can be done by the administrator of myosh365.

steps:

1 – Go to your Administration section

2 – Click the employees name you wish to archive.

3 – Select Archive.

unarchive employee

If you have archived an employee and later wish to unarchive them, this can be done by the administrator of myosh365.

steps:

1 – Go to your Administration section (as above)

2 – Double click the employees name you wish to unarchive. (as above)

4 – Untick the Archive box.

5 – Save your changes.

The checklists section in myosh365 offers you a range of commonly used checklists to assist you with your commitment to safety.

We have included a “No. I need to” answer in the checklist for you to easily identify areas that require update or action.  We recommend that you take the “No. I need to” areas and create actions from each answer.  This will allow you to revisit these areas at defined times, and the actions will act as reminders to get these tasks accomplished.   Each questions on the audit/checklist  gives you the ability to add pictures and actions to each question.

All general checklists are available in the checklists module ready to use.

For more specific industry checklists please look in the public library.

Further to this, myosh365 offers you the ability to have your own custom checklists created and added to your library for a small fee.  Please email 365support@myosh.com for more information.

myosh365 makes it easy to see what actions are left outstanding from checklists, documents, training, registers etc by placing all these notifications into “my activities” for your review. Once you open “my activities” you will be able to sort items by status from the top menu bar.

Alternatively looking at actions will allow you to view, current and overdue actions.

“My Community” provides a space for myosh365 clients and consultants to share ideas or get help from people in a similar situation to yourself. Login and start sharing your experiences, highlights and actions you have used to overcome difficult OH&S experiences in your own business.

myosh365 has a library which will give you access to hundreds of documents, tips and articles.  The library contains information from various sources around the world on safety.

You may use the filtering options in the library to find documents and information applicable to your requirement, from the type of document you are looking for to the country or region that you require it for if it is regulatory.

Some useful information you may find in here.

• general safety information -including pictograms and posters
• a “what is”section – which describes various safety concepts and acronyms
• toolbox talks– which are a sets of discussion topics for safety talks with your employees
• various industry specific information and checklists
• guidance material
• codes of practice
• published articles on safety related issues

The difference between a policy and procedure can be explained as follows:-

A policy is a short statement or rule which is introduced to bring change, while a procedure describes the process or steps in more depth. Procedures have a step by step process on how to deal with an action.

Policies and procedures go hand in hand and are complementary of each other.

A Safe Work Method Statement (SWMS) is a document that:

• lists the types of high risk work being done
• states the health and safety hazards and risks arising from that work
• describes how the risks will be controlled, and
• describes how the risk control measures will be put in place.

An emergency plan must provide for the following:

• emergency procedures, including: an effective response to an emergency
• evacuation procedures
• notifying emergency service organisations at the earliest opportunity
• medical treatment and assistance, and − effective communication between the person authorised to coordinate the emergency response and all people at the workplace.

myosh365 provides you with full instructions to complete this in the Getting Started Section of Help.

myosh365 has provided a manual for small businesses who wish to contract their services for specific projects.

This manual provides the basics to cover your OHS  requirements.   It forms the backbone to your OHS project needs, SWMS and Hazards etc will need to be identified and logged in myosh365. These can then be edited and reused for similar projects.

This manual can be found in the Public Library under templates.

Yes, all documents, records, actions, registers can have attachments added to them.

Towards the bottom of your screen you will see attachments. You may either browse for the required attachment from your PC or you can drag and drop the attachment into the box.

myosh365 offers a comprehensive support site that can be accessed through your user profile via the Help Button.
Within the support there are instructional videos, step and step instructions and general information to assist with any queries. All this is available for users at no charge.

If you wish to invite a safety practitioner or consultant to view your systems you can do this by

1. Going to  your setting button under you name
2. Clicking “Invite Safety Practitioner”
3. Completing the form and submit

myosh365 will the give your Safety Consultant access to your system.   Should you wish to remove access at a later point this is possible.

myosh365 has created an induction checklist to use with your staff members.  It covers all the basic requirements for an induction.  Obviously it does not cover your specific situation but rather prompts you to cover your specific requirements such as where your muster points are.

This checklist can be linked back to a training record so you can see all your training competencies in one place.

If you work through this checklist during an induction, in conjunction with you own induction handbook the most important sections will be covered.

Step by Step – How to Use Training Records and Inductions

Step 1 and 2 – Open your Training Records Module and click New Record

Step 3 -5 – Once your new record is open, complete this record with the required details as shown in 3.   You will then want to link an Induction with this record so click on Create Induction Checklist as shown in 4.   Any other documents you may wish to keep can be stored in location 5.

The Induction checklist will have opened.  Complete the details including who will be the Inductor and save. Both the Inductor and Inductee will be notified that there is an Induction Pending.

The Induction will then be attached to this training record. This allows you to easily keep track of who needs to be inducted and who has to have their induction renewed.  It may be reopened from the training record by clicking the link.

In order to delete a record,  open the record you wish to delete and click the delete button.  Please confirm your intention to delete.

Toolbox Talks are informal group discussions that focus on a particular safety issue. These tools can be used daily/ weekly or as you wish to promote a safety culture. Toolbox talks are also intended to facilitate health and safety discussions on the job site.

myosh365 has complied a number of useful toolbox talks within its Public Library ready for you to use with you team.

Go to Public Library and sort by Toolbox Talks and select a topic for discussion.   This can then also be saved as a record in “meetings” within myosh365 as topic that you have covered.

In meetings you can record the Toolbox Talks you have had by saving them in the Meetings module under the Toolbox Talks radio button.

myosh365 gives you the ability to import documents into your account as well as export documents into 3 different formats.

• PDF
• Excel
• CSV

import

In order to import records into myosh365,  download the template from the export button to ensure that you have the correct format required to bring the records in.

Note:  Ensure that you are on the main module screen and not in a particular open record.

Once you have the template you can populate your template with the data required to be imported into myosh365.

When your template is ready for import, click on import button located at the top of the screen.

Search for your file using the browse button and confirm the import by selecting “open” once you have selected the file you wish to open.

export

Exporting documents is useful for creating reports or saving the document in a printable format.

Note:  If you wish to export one particular record, ensure you are exporting from within the open record.

If you wish to export all documents from a module, use the export button from the main module screen, as shown below.

Click on the export button, select the format you wish to receive your document in.

Select the file for exporting.

Depending on your browser that you are using this will send up as a downloaded file at the bottom of your screen as shown below.  This particular file was exported using Microsoft Edge Browser.  Select open file.

Yes,  public library is a store of thousands of documents that may be useful to you.  If there are particular documents you wish to use on a regular basis, add to your own manual, use as templates etc you can copy these to your own library for your convenience.

Use the copy to my library button as shown

Once you have copied the required document, you will be able to edit this for your own use. Use the Classification section to store this document in your own library so that you will be able to find it again easily.

Meetings has been designed to reduce paperwork by allowing you to keep all minutes within myosh365 so they are not misplaced.

Meetings allows you to keep track of team members attendance as well as Actions assigned to them.

You may choose to hold  a Safety Meeting, Toolbox Talk or Pre-Start Meeting using the radio buttons.

You can then give the meeting a name, add an agenda, list attendees, keep meeting notes as well as create actions for team members. All this will be held in one place for easy review.

From your meeting notes create Actions for items that need completing.

Once these actions have been created they will be stored in both the Actions Module as well as within the meeting notes for easy retrieval.  See Actions created from the meeting notes.   You may click into any of these actions for more detail, however a quick look lets you know:

• action description
• who it is assigned to
• due date

Notice that the Actions created from the Meeting are now showing within the Actions module as well.

Yes,  If you wish to create your own customised checklist, this can be done for a fee, please email 365support@myosh.com for more information.

Checklists has been designed to give you easy access to doing inspections as well as performing a quick check of certain processes , functions or activities.

It is easy to use, as shown in the steps and diagram below

Steps 1 – 3

1 – Go to Checklists as shown in 1

2 – Select the Checklist you wish to use using the drop down menu

3 – Create new record after you have selected the checklist you wish to create

Once you have selected your checklist, complete the questions with a yes, no, no – I need to or n/a answer.  myosh365 has given you the ability to add notes into each question so you can record observations.

If you have made any observations or answered “no – I need to” to any of the questions, create an action for these using the log new button located in  the associated actions part of the checklist.

These actions will then be stored as part of the record as well as in your Actions Module for easy retrieval.  They may be viewed by clicking the link.

Create registers for you equipment in a few easy steps.

Step 1 – select registers module

Step 2 – create new record

Once your record is open follow the steps as shown below.

Step 1 – complete the details sections

Step 2 – add any documentation/ certificated for that register item

Step 3 – save to complete later, or submit to finalise your record

In completing the Register Type, you may either select from what is available or add a new register as shown below.  Note:   try not to add variables of the same register e.g Electrical Equipment/  Elect Equip / Electrics

myosh365 allows you to store any certifications that your staff members have. This allows easy identification of staff who have the appropriate training certifications for specific tasks. It also allows you to add in a renewal date if that ticket or certification expires or need updating.

In order to add certification records to your module, scan and save the certificate. Use the browse button to search for the attachment in its location and attach.

In order to log a hazard follow these simple steps:-

1 – Go to your Risk/Hazards Module

2 – Create new record

Complete the record with the Hazard details.

tips

• note as shown in the image below compulsory fields are marked with a a red asterisk
• additional help is offered in the ? next to a field.  This can be viewed by hanging your mouse over the ?

Steps 3-4

3 – If there are Actions which need to be completed or assigned as a result of this hazard, create new actions from this button as shown in 3.   These will remain a part of this record and be added to the Actions Module.

4 – If you have images or documents/reports that you wish to attach to the hazard drag and drop them into 4.

myosh365 has created an incident form which covers all aspects of what is required with regards recording, investigating, creating controls and identifying the lessons learnt.  Follow the form to capture all the required details.

Steps 1 – 4

1-Open the Incidents Module

2- Click New Record which will open on the left hand side of your screen (3)

3 – Shows new record tab

4- Complete the details as required

tips

• note as shown in the image above compulsory fields are marked with a a red asterisk
• additional help is offered in the ? next to a field.  This can be viewed by hanging your mouse over the ?

Steps 5 – 6

5 – If there are Action that need to be completed or assigned as a result of this incident, create new actions from this button as shown in 5.   These will remain a part of this record and be added to the Actions Module

6 – If you have images or documents/reports that you wish to attach to the incident place them in 6

public library

myosh365 has a  Public Library which will give you access to hundreds of documents, tips and articles.  The library contains information from various sources around the world on safety.

You may use the filtering options in the library to find documents and information applicable to your requirements.

my library

acts as your own personal library for documents you have saved from the public library or added yourself.  The documents in my library are editable and customisable specifically to your requirements.  Documents in Public Library may not be edited until saved to my library.

My Activities gives you:

• real-time monitoring of your key outstanding activities
• instantly click into priority areas requiring attention

This allows you to quickly view items that may be open/ assigned or overdue for you.

Dashboards gives you a visual representation which allows you to:

• view key metrics to monitor your safety performance
• gives you quick visibility and more control to focus on critical areas
• demonstrate and improve your safety history

View your dashboard for a summary of vital safety activities in your business.

1 – Select Dashboards

2 and 3 – you can select date ranges to view.

adding new views and tabs

You can add new tabs to your dashboard to show critical views important to your company

1 – Go to Edit (at the bottom of your screen)

Add a new tab

Name your new tab when prompted

You will then have a blank Dashboard to create from

Once you have this tab,  you may select which information you wish to see from the add new widget field.

Select Done when you are finished creating your customised tab.

Using a risk matrix allows you to easily identify what hazards or risks you should prioritise.

The risk matrix determines the likeliness of the event occurring versus the severity of the event should it occur. 

Yes, you can add as many users as you wish. Additional users will be billed to your account at $2 per user added.

If you have not managed to find the answer to your query please email 365support@myosh.com

In order to update your credit card details you will be required to follow these steps after you have logged into your account:-

1. Click on the down arrow of your profile.
2. Go to the Settings button

3. Within settings you will find Update Payment Information.

4. Proceed with updating your information

5. Submit to complete.

In order to deactivate or cancel your account you will be required to follow these steps:-
1. Login
2. Click on the down arrow of your Profile.
3. Go to the Settings button
4. Within settings you will find the Cancel my Account section.
5. Proceed with cancellation.

Yes, this is all done online from within your account by clicking on the help button.

There are 2 ways you can get help.

1. There is a support section which offers quick tips and answers to your questions on how to use the system.  It includes instructional videos and step by step instructions.

2. In addition to the support myosh365 offers you a getting started guide which will assist you in determining what you need to do with regards your safety compliance.

You can access this information from within your account by clicking on the Help Button